Warranty

We are here for you. Always !

We know that the real quality of a relationship will only become apparent when our work reflects our promises.. And that is why we are here for you not only during the warranty period, but also long after it expires.

Expect certainty with Thermotek’s Warranty

Our solutions blend impressive functionality with dependable performance. With ‘set and forget’ durability, you can count on us to go the distance and deliver for the long term.

The Thermotek Warranty applies to all of our aluminium and timber windows and doors, and associated hardware and glassware products.

To view the Thermotek Warranty for your state, please download the appropriate file.

As Per Standards

AS1288 - 2006: Glass in Buildings

Compliance to this standard is required by the National Construction Code of Australia. The standard identifies types of glass and applicability to different situations and locations - such as what constitutes safety glass and where it can be used, what the effects of human impact factors are and what thicknesses of glass can be used.

AS/NZS4667 - 2000: Quality Requirements for Cut-to-Size and Processed Glass

The standard details the quality requirements of glass in relation to cut tolerances, flatness and visual imperfections.

AS2047 - 2014: Windows and External Glazed Doors in Buildings

Compliance to this standard is required by the National Construction Code of Australia. The standard sets the requirements for the mechanical, strength and water pressure resistance of all external doors and windows sold in Australia Membership of the Australian Window Association requires that all testing to these requirements is conducted by independent, NATA accredited laboratories.

AS4055 - 2012: Wind loads for Housing

The standard defines the wind speed classes for housing - Class 1 and Class 10 buildings only: These wind classes are defined as an N or C rating which building designers establish and Thermotek then supplies windows to, that match the maximum pressures generated for wind and water.

AS3959 - 2009: Construction of Buildings in Bushfire-Prone Areas

Compliance to this standard is required by the National Construction Code of Australia. The standard prescribes construction details to reduce the risk in bushfire prone areas: For windows, that relates to different levels of specification relevant to different levels of bushfire alert level (BAL), such as the use of toughened glass and metal grills.